Yes. The Elefountain upholds the most stringent safety standards (ASTM, EN71, ect’) and is IPX7 waterproof certified, ensuring the utmost safety in using battery-operated products when immersed in water. Still, please follow these guidelines to ensure optimal safe use of the product:
1. Use 4 X AA batteries only.
2. WARNNING: don’t use rechargeable batteries.
3. Use quality batteries of a known brand.
4. Make sure the battery compartment is tightly sealed after every time you change the batteries

Yes, this product is BPA free.

This product is recommended for children ages 18-36 months old. No matter what their age, you should never leave a child unattended in the bathroom or bathtub.

Connect the suction cup unit to the base of the elephant fountain and insert the batteries. Attach the elephant to the bottom of the tub, with its suction cups inside the water.

4 X AA (LR6) batteries (not included) of good quality and a known brand are needed. WARNNING: don’t use rechargeable batteries.

Before inserting the batteries, ensure the product is thoroughly dry! To insert batteries, first you must locate the battery cover on the bottom of the elephant’s stage, it’s the round cover with a straight groove. Unscrew the battery compartment cover by inserting the designated/provided key into the groove and turning it counterclockwise. Pull out the battery case and insert 4 x 1.5v AA (LR6) batteries, ensuring correct polarity. Place the battery case back into its compartment and screw cover into place until the lock and line marks are aligned. Attention! Before putting the elephant back in the water, make sure the battery compartment is tightly sealed.

Make sure the batteries are inserted correctly. First, dry off the product thoroughly, then follow the above instructions to verify correct polarity (+/-) insertion for each battery, and proper sealing of the battery compartment. Put the elephant back in the water and try operating the product once more. If it still doesn’t work, try using new batteries and clean the propeller and filter, as described below. If that too doesn’t get the water flowing, please contact our customer support center.

Flip the elephant’s tail to activate the elephant fountain.

The water level should cover at least most of the stage and should not go over the elephant trunk.

The accessories include a twistable trunk spray accessory, a spinning umbrella, and a trumpet that can spin a colorful ball in its fountain.

The product may stop working when the propeller or filter are blocked by dirt, hair, or soap. In order to fix this, simply unscrew the filter (located on the bottom of the product) and pull it out. Wash with soap and water until the filter mesh is clean. Then make sure the propeller rotates freely (see instruction video here). If it doesn’t, try to release whatever is causing it to be stuck with a screwdriver, and clean it off until it rotates freely again. When the elephant is sparkly clean, reinsert the filter and attach the screw. If the elephant is still not splashing water, change the batteries and make sure to tightly close the battery compartment lid (see instructions above). If the product still doesn’t work, please contact our customer support center.

The battery compartment may not have been closed properly. It is very important to make sure the cover is sealed correctly. Before re-operating, take out the battery case and empty the batteries. Wipe the compartment and battery case. Only when completely dry, insert new batteries, place the battery case in the compartment, screw the cover tightly into place until the lock and line marks are aligned, and try to operate the product. If the elephant still doesn’t work, please contact our customer support center.

If you hear the pump working but water is not coming out, it probably means that air is blocking the pump. First, stop its operation and detach the elephant from the tub. Then, while holding it out of the water, try shaking the elephant’s body for a few seconds to release the air. Once the water is drained from it, put it back in the water, and start it back up.

There is a storage basket for storing the accessories in between baths so they can dry.

It is recommended to properly rinse, drain, and dry out the product after every use. Unless you do that, Yookidoo® bath toys will need a good cleaning every two weeks or so in order to remain mold-free. When a thorough cleaning is required, fill up a bucket with water and add in some vinegar. Let the toy soak in the vinegar water for around 20 minutes, then turn it on and off a few times to circulate the water through the pump. repeat this step with clean water ro wash the vinegar out. Rinse it off and dry using a paper or cloth towel. To watch an instruction video click here.

The Yookidoo date code number helps us track the production date of the product. The Elefountain date code is located at the bottom of its body. It is a five-digit number that ends with letters.